Modification History
Not applicable.
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge required to advise clients on a range of beauty services. This unit describes the research and communication skills required to provide advice on beauty treatments and products that meet the needs of clients. This advice may lead to the operator providing beauty services or the referral of the client to another operator.
Application of the Unit
This unit describes the application of advice in nail salons, beauty salons and spa settings, in order to create a buying environment.
The unit applies to beauty therapists exercising judgement in planning and selecting appropriate products, services, equipment and techniques.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Pre-Requisites
Nil
Employability Skills Information
This unit contains employability skills.
Elements and Performance Criteria Pre-Content
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
1 Develop product knowledge. |
1.1 Develop and maintain knowledge of products , and convey to other staff members as required. |
1.2 Develop knowledge of services and treatments . |
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1.3 Apply comparisons between treatments, and products and services. |
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1.4 Demonstrate knowledge of competitors’ product, service and treatment range and pricing structure. |
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1.5 Identify workplace product, service and treatment range. |
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2 Identify and recommend beauty products and services. |
2.1 Evaluate products and services and treatments according to type, environmental impact, client needs, characteristics and price range. |
2.2 Demonstrate features and benefits of products, services and treatments to clients to create a buying environment according to legal requirements. |
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2.3 Apply detailed specialised knowledge of products, services and treatments to advise clients. |
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2.4 Explain and clearly demonstrate products, services and treatments where applicable. |
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2.5 Consistently take opportunities to advise or demonstrate to clients who are unfamiliar with aspects of beauty products and services. |
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit. |
Required skills |
The following skills must be assessed as part of this unit:
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Required knowledge |
The following knowledge must be assessed as part of this unit:
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Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
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Context of and specific resources for assessment |
Assessment must ensure:
Assessment must ensure access to:
For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package. |
Methods of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
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Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Products may include: |
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Services and treatments may include: |
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Comparisons may include: |
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Clients may include: |
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Legal requirements may include: |
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Unit Sector(s)
Beauty
Competency Field
Client Services